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Privacy Policy

I take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested/agreed to from me.​

Your Data Controller is: 

Samantha Grant, Pim Clinic, 2 Richmond Road, Caversham, RG4 7PP


Your information:

Your name, postcode, telephone number, email address and the package you have signed up for, including session dates, will be kept.


I also take notes throughout the session, which help me to provide the right treatment for you, and these are based on our discussion and my observations.  These notes are kept in line with professional guidelines and privacy requirements for up to 8 years.  I am legally required to hold the data for HMRC purposes, which allows me to keep accurate records of my clients.

I have gained this information from you directly and through no other means unless YOU have asked me to discuss you with a third party.  ​Your information is NEVER shared without your consent. 


Your rights:

You have the right to request to see your data, and for your data to be deleted or amended at any time.  Where you have provided explicit consent for us to use your data, you have a right to withdraw this consent at any time.  You can contact me at 07919 577 512 if you wish to exercise any of these rights.


Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.


Should You Wish to Complain

You can contact the ICO via their website: should you wish to make a complaint about the way we are processing your personal data.


Automated Decision Making and Profiling

We do not use any system which uses automated decision-making or profiling in respect of your personal data.


Due to GDPR guidelines, it is a legal requirement for me to make this information clear to you.

Therefore I will ask you to read and sign to say you are in agreement before we start to work together.

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